This is a fascinating (and somewhat horrifying) case study of how quickly a conversation can become negative online when geotargeted posts go awry. The Coca-Cola Facebook page, which has 33 million fans, geotargets its updates based on country and language. All standard fare for big brands, and it appears to be very effective for Coke. [...]
Archive for August, 2011
Realtime Case Study: What Happens When Geotargeting Goes Awry?
Posted in Case Study, Social Media, tagged Case Study, Coca-Cola, Crisis, Facebook, Geotargeting on August 15, 2011 | 1 Comment »
-
Recent Posts
Pages
Archives
-
Recent Comments
Holly on Realtime Case Study: What Happ… Be The Cook on Scratch that Niche – Mon… Ryan on Scratch that Niche – Mon… Dawn Arteaga on A Bit of Context on The Power … Pascale on Louis CK on Conan – We a… Fall 2009 JHU Student Blogs